Refund & Cancellation Policy

1. Booking & Payment Terms

All safari bookings require advance payment to confirm the reservation. The required advance amount may vary depending on:

• Type of safari
• Season / demand
• Availability
• Resort or service provider policies

Full payment for certain peak seasons or premium services may be required in advance.

2. Cancellation Policy

All cancellations must be made in writing via email or message to our official contact information. Cancellation charges are calculated from the date we receive your written request.

• 30 days or more before safari date: 25% refund (75% cancellation charges)
• 29 to 16 days before safari date: 50% refund
• 15 to 8 days before safari date: 25% refund (75% cancellation charges)
• 7 to 5 days before safari date: 10% refund (90% cancellation charges)
• Less than 96 hours / No-Show: No refund

Note: Once safari permits are booked online, they are 100% non-refundable as per forest department rules.

3. Refund Process

• Refunds issued to the same account or payment method used during booking
• Bank/Payment gateway charges (if any) deducted from the refund amount
• Refunds may take 7–21 working days depending on banking procedures

No refunds for unused services, early departure, late arrival, or changes requested after the safari date has passed.

4. Modifications & Rescheduling

Requests for date changes or modifications will be considered based on:

• Availability
• Forest department rules
• Resort / service provider policies

Additional charges may apply if rates differ on new dates or if third-party rules require fresh bookings.

5. Force Majeure / Circumstances Beyond Our Control

We are not responsible for delays, disruptions, or cancellations caused by events beyond our control, including:

• Weather conditions
• Road closures
• Government restrictions
• Natural calamities
• Accidents or health emergencies
• Strike, protest, or operational shutdowns by authorities

Refunds or rescheduling will follow the rules set by forest department, hotels, or other service providers.

6. No Liability for External Services

We act as a booking facilitator for safaris, resorts, transport, and related services. We are not responsible for:

• Changes in safari timings or routes by forest authorities
• Permit cancellations by government departments
• Wildlife sightings (not guaranteed)
• Delays due to environmental or operational reasons

Any refunds due from third-party providers will follow their respective policies.

7. Acceptance of Policy

By booking with us, you agree to all terms mentioned in this Cancellation & Refund Policy.

Contact Us

• Jungle Trails India
• 📞 +91-7877621679
• 📧 info@JungleTrailsIndia.com
• 🌐 https://JungleTrailsIndia.com